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It has been around for decades, but in recent years private insurers, employers, and government programs have expanded their coverage. By 2016 at least half of U.S. Healthcare institutions. Wish you didn’t have to leave your home to see a healthcare provider? Express Care Online can help you save valuable time by letting you receive care from your healthcare team in a live, virtual visit using your mobile device or computer.Back div > .uk-panel'}'>
Extending High-Quality Care Across the Acute Care Episode
The healthcare landscape is evolving, with salaries and expectations rising and clinician supply and reimbursements declining. As healthcare shifts from fee-for-service to value-based care, telemedicine plays an increasingly important role in helping to reduce costs and manage patient outcomes across the continuum of care.
Sound Telemedicine is an extension of our nationally recognized, performance-driven, and technology-enabled bedside patient care. Our solution costs less, uses a robust platform and expert clinicians, and reflects our deep understanding of where patients fall through the cracks during acute care episodes.
We’ve used our performance management expertise to design a program that goes well beyond staffing. Wherever you operate, we can significantly improve your cost structure, drive higher quality outcomes, prevent adverse events, and reduce unnecessary utilization.
- Telehospitalist: Manage capacity while providing high-quality care
- Tele-SNF: Manage patients and prevent readmissions
A Practice That Scales and Saves
We provide a customizable, scalable solution that improves response times, enables flexible coverage, and reduces total cost of care – all while maintaining the same quality that Sound is known for. Our services combine our national network of engaged physicians licensed in over 40 states and a high-performance clinical practice model designed to drive reproducible results for our partners across the country.
Trusted Change Management Expertise
As a national physician practice founded in 2001, we understand acute and post-acute care. We are experts in process improvement and workflows, and have a rich history of developing customized clinical programs that improve outcomes for patients. Most importantly, we understand that telemedicine adoption is more about workflow and change management than it is about technology. We partner with physicians and the entire care team to train and guide them through the culture change needed for success.
Zero Disruption to Patient Care
Sound Telemedicine deploys an intuitive, interoperable, and secure telemedicine platform. It is flexible and can seamlessly integrate with our telemedicine carts or yours, allowing for program implementation and management that is neither time nor capital-intensive. We also provide robust data and analytics to help monitor and optimize performance in real-time to ensure the best possible care for your patients.
Contact us to Explore TelemedicineLearn how Sound Telemedicine can help you decrease avoidable readmissions and improve care quality.
Concerns about the coronavirus (COVID-19)?
COVID-19 outbreak is a concern for many. Cleveland Clinic Express Care® Online is here for you and your family.
How we screen for the COVID-19 and other viral infections: Express Care Online healthcare providers look for symptoms such as fever, cough, and shortness of breath. Our 24/7 online care team can evaluate your illness, identify if you are at risk, help manage your symptoms any recommend next steps.
How we provide treatment:
- If your online provider determines that you have a viral infection such as the flu, care at home will often be recommended. If any complications arise, like signs of possible pneumonia, then your online healthcare provider will refer you to in-person care.
- If the provider suspects you may be infected with COVID-19, they will follow CDC guideline to determine if testing is needed. They may also provide instructions to isolate yourself from others.
How we can help you: A virtual visit is a great option if you're worried about infections because it allows you to seek medical attention from your home and limit the spread of disease. Cleveland Clinic recommends that patients call their doctor’s office or emergency room before going to any facility to make sure they are getting the right care.
How to protect yourself and those around you: Wash your hands often, for at least 15-20 seconds, cover your cough, and disinfect common surfaces such as doorknobs, tables, and bathrooms.
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Is my virtual visit covered by insurance?
Most insurance companies are paying for virtual visits for COVID-19 positive diagnoses. Cleveland Clinic will waive financial responsibility you may have. For services for non-COVID-19 positive diagnoses, some insurance companies are paying for virtual visits. Cleveland Clinic will only bill you for your financial responsibility after we have billed your insurance. Insurance companies are beginning to change their coverage of virtual visits for non-COVID-19-related symptoms, so it is best to confirm your benefits with your insurance company prior to care. Virtual visits are still an option for you, even if your insurance company does not cover it.